1. Information We Collect
We collect information you provide directly:
- Account information: Email address, name, and password when you sign up.
- Garden data: ZIP code, selected crops, and planting notes.
- Payment information: Processed securely by our payment provider (Stripe). We never store your full card number.
- Support messages: Anything you send us through the contact form.
We collect some information automatically:
- Usage data: Pages visited, features used, and session duration.
- Device information: Browser type, operating system, and screen size.
- Cookies: Essential cookies for authentication and preferences only. No third-party tracking cookies.
2. How We Use Your Information
- Generate your personalized planting calendar.
- Send seasonal alerts and reminders (if subscribed).
- Process payments and manage subscriptions.
- Respond to support requests.
- Improve the Service based on aggregate usage patterns.
3. What We Never Do
- Sell your personal data to third parties.
- Share your garden data with advertisers.
- Use your data to train AI or machine learning models.
- Track you across other websites.
4. Data Sharing
We share data only with:
- Stripe: Payment processing.
- Hosting provider: To serve the application (data encrypted in transit and at rest).
- Law enforcement: Only when legally compelled with a valid court order.
5. Your Rights
You have the right to:
- Access: Request a copy of all data we hold about you.
- Correct: Update inaccurate information.
- Delete: Delete your account and all associated data.
- Export: Download your garden data in standard formats (CSV).
- Opt out: Unsubscribe from non-essential emails at any time.
To exercise any of these rights, visit your account settings or contact us.
6. Data Retention
- Active accounts: Data retained while your account is active.
- Cancelled subscriptions: Garden data kept in read-only mode for 90 days, then deleted.
- Deleted accounts: All data permanently removed within 30 days.
- Payment records: Retained for 7 years as required by tax law.
7. Security
We use industry-standard security measures including encryption in transit (TLS), encryption at rest, and regular security audits. Access to user data is restricted to team members who need it to operate the Service.
8. Children's Privacy
Simply Garden is not directed at children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal data, please contact us.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via email at least 30 days before taking effect.
10. Contact
Privacy questions? Email us at hello@simplygarden.co or visit our contact page.